Privacy Policy​

 

Last updated: September 2026

 

Monique’s Music respects your privacy and is committed to protecting the personal information you provide when using this website. This Privacy Policy explains how Monique’s Music collects, uses and protects your personal information.

 

Information We Collect

When you use the Monique’s Music website, purchase products, enquire about lessons or contact me, I may collect information such as:

• Your name

• Email address

• Phone number

• Billing and delivery address

• Information relating to your purchases

• Information you provide when making an enquiry

• Information required to arrange music lessons or examinations

• Website usage information, such as pages visited and interactions with the website

 

Payment information is processed through the payment provider selected at checkout. Monique’s Music does not have access to or store your full credit or debit card details.

 

How We Use Your Information

Your personal information may be used to:

• Process and fulfil orders

• Arrange delivery of physical products

• Provide access to digital products

• Respond to enquiries

• Arrange and manage music lessons

• Process examination bookings

• Communicate with you about your orders or services

• Send marketing communications where you have chosen to receive them

• Improve the Monique’s Music website, products and services

• Meet legal and administrative requirements

 

Marketing Communications

If you subscribe to receive emails or other marketing communications from Monique’s Music, your contact details may be used to send information about products, services, lessons, music resources, events and other Monique’s Music updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting Monique’s Music.

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Website and Third-Party Services

Monique’s Music uses third-party services to operate the website, process payments, provide website functionality, analyse website traffic and assist with marketing.

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These services may include Wix, payment providers, Google services and email marketing platforms.

These providers may collect or process information in accordance with their own privacy policies.

 

Cookies

The Monique’s Music website may use cookies and similar technologies to provide website functionality, remember preferences, understand how visitors use the website and improve the online experience.

Some third-party services used on the website may also use cookies.

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How We Protect Your Information

Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

Disclosure of Personal Information

Personal information may be disclosed to third parties where reasonably necessary to operate Monique’s Music, including:

• Website and hosting providers

• Payment providers

• Delivery and postage providers

• Email and marketing service providers

• Examination organisations where required to arrange an examination

• Professional advisers where necessary

• Government or regulatory authorities where required by law

 

Monique’s Music does not sell your personal information.

 

Accessing or Correcting Your Information

You may request access to personal information Monique’s Music holds about you and ask for information to be corrected if it is inaccurate or incomplete.

 

To make a request, please contact Monique’s Music using the contact details below.

 

Children's Privacy

Where lessons or products involve children, personal information will generally be provided by or managed with the involvement of a parent or guardian. Monique’s Music does not knowingly collect personal information from children for marketing purposes without appropriate consent.

 

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services or legal requirements. The updated version will be published on this page with the revised date.

 

Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

 

Monique’s Music
Stafford, Brisbane, Queensland, Australia

Email: moniquesmusic.au@gmail.com

Website: www.moniquesmusic.com.au​​​